SPQEQUIPMENT · Case study

Multi-year aggregate haulage with on-site service.

Fleet of HM-series articulated dumpers and PC-class excavators running 24-hour aggregate haulage, supported by an on-site service caravan and parts replenishment from the Mussafah yard.

Engagement

Client
Confidential · Northern Emirates quarry operator
Location
Sharjah, UAE
Division
Strong Plant Equipment
Duration
42 months
Articulated dump truck on a Northern Emirates quarry site
Trucks deployed
14
Uptime
99.4%
Lost-time injuries
0

01The challenge

What the client needed.

A Northern Emirates aggregate operator needed sustained 24-hour haulage capacity across a four-year programme. The contract penalty for unplanned downtime was material; the abrasive duty cycle of the bench-to-crusher route was guaranteed to chew tyres, undercarriages and hydraulic seals at well above OEM-published rates.

02Our approach

How we structured it.

  1. 01Dedicated fleet allocation — a named pool of HM-series articulated dumpers and PC-class excavators reserved for the programme, branded with the client asset numbers.
  2. 02On-site service caravan stationed at the quarry, staffed by Strong Plant field engineers, with the consumables and high-runner parts to close 90% of unplanned events without leaving site.
  3. 03Summer-shortened preventive-maintenance cycles on long-duty assets — 250 h intervals between May and September against the OEM-published 500 h.
  4. 04Weekly parts replenishment from the Mussafah yard, scheduled out of band with crusher loading.
  5. 05Single account manager and a 24/7 service-desk number; everything documented in a per-asset asset card.

03Equipment on the contract

What was on site.

  • Articulated dump trucks (HM-class) — primary haulage fleet
  • Crawler excavators (PC-class) — bench loading
  • Wheel loaders — crusher feed and yard duty
  • Mobile fuel bowser — bulk diesel on site
  • Generator set — workshop and lighting power

04The outcome

What it delivered.

  • 99.4 % uptime across the contract — measured against scheduled productive hours.
  • Zero lost-time injuries across the deployment period.
  • ~ 18 % undercarriage-life extension on excavators vs the comparable prior-contractor fleet, attributed to the shortened summer PM cycle.
  • Contract extended past initial four-year term.

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